How can we help?

Creating your account is simple:

1. Click "Start Free" at the top of the page
2. Fill in your details: name, email, phone and password
3. Confirm your email by clicking the link sent
4. Log in and start creating your events!

No credit card is required to create an account.

Registration is completely free! You only pay when you create an event and choose one of our plans.

We have 4 plans for non-commercial events and 4 plans for commercial events: Basic, Standard, Premium and Enterprise.

Prices and features are displayed dynamically on the plans page according to the active system configuration.

Yes! You can create your account for free and explore all dashboard features. Payment is only required when you activate an event.

We also offer a guided demo—contact us!

After logging in:

1. Click "Create Event" in the sidebar
2. Choose the ideal plan for your event
3. Fill in the details: name, date, location, event type
4. Make the payment
5. Done! Your event is created and you can start adding guests

You can create unlimited events! Each event is billed individually according to the chosen plan.

There is no monthly or yearly limit.

Yes! You can edit any event information at any time:

• Event name
• Date and time
• Venue and address
• Description and notes

Note: The selected plan cannot be changed after payment.

In the event dashboard, click "Add Invite" and fill:

• Guest 1: Name, phone, email (primary)
• Guest 2: Optional - invite companion
• Type: VIP, Normal, Family, Friend, Work
• Table: Table number (optional)
• Notes: Important notes

A unique QR Code will be generated automatically!

Yes! Each invite can include up to 2 people:

• Main guest (required)
• Companion (optional)

Both share the same QR Code and can check in independently.

After adding a guest, you can:

1. Download the QR Code: Print it or send via WhatsApp
2. Copy code: Share the unique invite code
3. Share public link: Send the invite/ticket viewing link

The guest must present the QR Code on event day.

We currently support 4 methods:

1. Multicaixa Express: Pay via receiving number + proof
2. Bank Reference: Pay via ATM/App
3. PayPal: International payments
4. Bank Transfer: With manual proof

Methods appear to buyers when the organizer configured the details in the dashboard.

• Multicaixa Express: Manual approval within 15 minutes
• Bank Reference / PayPal: Automatic after confirmation
• Transfer/Proof: Released after manual validation (up to 24 business hours)

Once approved, the event becomes active in the dashboard.

Yes, we have a refund policy:

• 100% refund: Up to 7 days before the event
• 50% refund: Between 3-7 days before
• No refund: Less than 3 days before

Contact support to request it.

Each invite receives a unique QR Code that contains:

• Invite code
• Guest name(s)
• Event information

On event day, security/reception scans the QR Code with any smartphone and marks attendance instantly!

Check-in can be done by:

1. You (organizer): Via system dashboard
2. Event Staff: Registered with permissions
3. Security Supplier: Registered on the event
4. Supplier Team: Registered members

Everyone operates with their own login and action tracking.

In the event dashboard, click "Add Supplier" and register:

• Category (DJ, Catering, Decoration, Security, etc)
• Responsible person and company name
• Contacts (email and phone)
• Contracted value

The system generates a unique access code for the supplier!

Yes! After registration, the supplier receives:

• Unique access code
• Temporary password
• Login link

The supplier can:

• View event information
• Register their team
• Check in their team
• (If Security) Check in guests